TESTIMONIALS
It was the first time I ordered goods outside Germany and I am very surprised about the delivery time.
Ordered in the afternoon on 19th of April and received in the morning of 21st of April. It is even hard to achieve this for orders within Germany. Thanks a lot for the excellent service!
Matias
26th April 2011
very helpful staff, fantastic to get an e-mail to let me know approx. delivery time and date. excellent service, totally delighted with my purchase
Kath
26th April 2011
Excellent service from G.U.R.
Machine arrived next day exactly at the scheduled time.
Have tested BC2100 and all fine - written manual not as clear as DVD which was very good.
Lightweight machine so easy to transport room to room. Looking forward to trying the different stitches available.
Thanks to staff for their help.
Janet
26th April 2011
Great service,spoke to staff to arrange satisfactory delivery slot, and they were so helpful.
Hilary
26th April 2011
Prompt and efficient service - thank you. Would recommend you to others.
Barbara Eagles
25th April 2011
Fault the service? I can't!!
Roger Golden
23rd April 2011
Excellent service, the goods were received within days, my sewing machine is operational again. Thank You
Jenny Thilo
23rd April 2011
Service is so brilliant. Very efficient. Price was great too. I'll write again a feedback for the machine quality, cant wail to work on my piece :) Thanks a lot.
Preity Dhaliwal
20th April 2011
Very quick & efficient service. Great price & item just as described. I highly recommend.
Julietta
07th April 2011
Quick response, fast delivery - even abroad - any time again! :-)
Sven
04th April 2011
THANKS FOR THE FAST DELIVERY OF MY BROTHER OVERLOCKER BLADES. I KNOW WHERE TO LOOK NEXT TIME I NEED SOME SPARE PARTS.
Janet
01st April 2011
Fast delivery.Ordered a pfaff foot on behalf of a friend.Very pleased, many thanks.Just about to order another item for her!
J. Dale
31st March 2011
Brilliant delivery service - my adjustoform arrived the next day during the allocated hour slot. Thanks very much!
Eloise
31st March 2011
I had been trying to find a stitch in the ditch foot for my Pfaff here in OZ but no one had one, in store or online, but you did. Had to wait a month for it to arrive but thank you.
Kerry
30th March 2011
Fantastic help on the phone and quick dispatch. I bought my sewing machine a year ago from here, and because of their fantastic service, i came back for my overlocker!!
Sophie
30th March 2011
I purchased a Walking Foot for my 1968 model Elna; I didn't think I would be able to get one. Great help over the phone and immediate despatch of my order. Would certainly buy again.
Keep up the good work GUR
Edna Ruggles
29th March 2011
I have just bought a Brother sewing machine BC2100 from G. U. R. the machine is excellent and it arrived in 48 hours. I would be very happy to shop again at G. U. R.
Brenda Dave
28th March 2011
Delivery service was fantastic, i needed a sewing machine part asap for completetion of my A-level coursework and G.U.R were so helpful in getting my order to me as quickly as possible!
Lottie Grant
28th March 2011
Excellent service. Polite Knowledgable man on the phone. I would have liked an invoice. and I feel £4 was a bit over the top when the postage was actually £1.But deliver was promt. I will use again I will recommend but please sort out the postage.
Patricia Lancaster
27th March 2011
As usual, following day delivery using someone announcing when they are around your house to deliver! This is perfect when you are really in need of your machine. This is second time I used GUR to buy sewing machines, and so far delighted!
Marie
26th March 2011
Order placed on the 20th March, sent to me on the 21st March and received on the 22nd March. Can't get any better than that !
Mary Bamber
26th March 2011
Great service for these Brother parts, they made it half way around the world in a week. The website is so much better than most other sewing machine websites for using also.
Tanya
25th March 2011
at last i have found a efficent service for my pfaff sewing machine
Joan Goodman
23rd March 2011
Excellent speedy service delivering the Pfaff parts. thankyou.
Mrs J Whitehead
23rd March 2011
Excellent, very efficient service. Ordered the machine online at lunchtime and it was with me the day after at 1 in the afternoon. They kept me informed by email in every step of the shipping and handling process, and the machine was delivered within the 1 hour time slot that was estimated. Incredible service, incredible machine. I highly recommend this suplier.
Cristina
22nd March 2011
First rate service. Will certainly use your site again and also recommend it to friends
Maureen Huckvale
21st March 2011
Impressive service, next day delivery of my Janome overlocker and I was sewing with 24hrs of purchase. :)
Marilyn Craig
21st March 2011
Great service. Next day delivery. I just need to get sewing now!
Natasha
20th March 2011
friendly efficient service. next day delivery. would recommend.
Rosemary Wakeford
19th March 2011
Excellent Service...Had to swap machines..delivered next day...very helpfull & friendly...1 of the best online experiences I had...pleasure 2 deal with...Highly recommended..
Ronel
17th March 2011
Very good advice. Efficient service. Really pleased with machine.
Susan Maclean
16th March 2011
Was very pleased with the after salesservice I received . I had had problems gtting started and waas give step by step instruction.
I am now realy please with my machine
Jane Clarke
16th March 2011
Service was excellent - delivery charges were included, service was quick and on time.
When I called the sales number they were also polite efficient and helpful
Christopher Henderson
16th March 2011
One of the most excellent, seamless online shopping experiences I have had. Big thanks to GUR.
Julia Kamoda
16th March 2011
Very professional & speedy service right down to the delivery company used. I would have no hesitation in using them again
Brian Mccallum
16th March 2011
Service was excellent. Fast delivery and great product.
Many thanks!
Steph
14th March 2011
Items delivered very quickly and exactly as ordered. Very helpful company, would not hesitate in ordering from them again
Chris Withers
14th March 2011
Thank you so much for the fast delivery.I ordered in the afternoon and it was here the following day.10 out of 10
I will recommend to others and order again myself in the future.:-)
Mandy Bateman
14th March 2011
Very very prompt delivery. Excellent service
Chris Kendall
14th March 2011
Delighted with my machine. Great service thank you!!
Lisa Mckenna
13th March 2011
Despite some discussion about shipping costs I'm quite happy about the service. Quick response. Shipping was very, very quick.
A Van Lent
13th March 2011
Thanks for the prompt delivery of the sewing machine spools. Just what we needed, and great value for money - we will definitely use you again! Thanks.
Mel Barnes
13th March 2011
Can't fault the service. My query was answered in a few short hours and the foot arrived the day after I ordered it. I give you 10 out of 10 for all round service and help. Thank you
Jean Eames
13th March 2011
The price of the sewing machine needles was very reasonable, but the postage & packing was exorbitant and cost more than the item. Check the p&p costs for small items before you order.
Janet Arnall
13th March 2011
Very quick delivered; I bought on saturday and on wednesday I already received my sewing machine. I live in Holland.
I would recommended this shop to everyone! Plus that the sewing machines are much cheaper in the UK then in Holland.
Jolanda
12th March 2011
Excellent delivery service within a few days. And the price in the UK is very reasonable compared to Denmark. Only had to replace the 220 V socket with a Danish type, and off we are. Great! And free shipping to Denmark! GUR is highly recommended.
Andreas Schousboe
12th March 2011
Once again excellent and prompt service
B Broom
11th March 2011
Excellent service and goods delivered quickly. No instructions in my machine manual how to use a walking foot, so would be nice to have been given directions how to use it. I have to go to my local patchwork/quilting shop for directions since I am a novice.
Sandra Staffiero
10th March 2011
To charge £4.00 postage for a stamp and jiffy bag. Far to excessive
Peter Mcclure
08th March 2011
The price of the sewing machine was very reasonable compared to elsewhere and it arrived quicker than expected. I'm a complete novice and am looking forward to learning how to use it. Thanks for a great service!
Sarah Freestone
08th March 2011