TESTIMONIALS

Easy on-line ordering. Cabinet delivered as arranged. Excellent service and communication. Thank you.

As always a brilliant service

Many thanks for your quick delivery of the accessories. Your website is very helpful too.

Excellent and fast service, thank you!

Ordered a Janome 10001 from the US to be delivered in the UK as a suprise and found the price, website and staff to be great. They kept me informed at all stages and despite being very busy over Christmas and items being out of stock, suceeded in making it a pleasure to do business with. Will purchase again when the time comes.

Thank you very much for the fast service, good product.

Ordered my machine online yesterday and received it today ! Excellent Service. I even received a callback to arrange an alternate delivery address within an hour of placing the order. Very pleased.

From browsing the great user friendly website with my \"dream list\" to speaking with the fabulous people here and receiving my Pfaff overlocker and Stitchmaster 7000 at 8am the next morning (furniture to follow) was an absolute pleasure and is firmly attached as a favourite to return to. Thank you so much x

Received my Pfaff Select 3 last Friday. I am very pleased with the machine and the service I received. Many thanks

thank you. good product, fast service.

The best price I could find for Janome V3 digitizer upgrade, not in stock on the 20th January but had got it for me by the 22nd.

25th January 2009 My sewing machine trolley bag arrived within 3 days. Well packed and excellent price. Good service.

Fine service, fine machine. I bought the SV8000E and I am satisfied with the machine, the gifts an - the delivery. Within 3 day from UK to Germany. Great job. Many thanks.

Thank you once again i am so happy with my stitchmaster 7000 its wonderful and your service was really speedy.

Very wide range of sewing products. First class company for supply and price. I will always use this company in future. Postage cost for a very small item was £4.00 which is ridiculously expensive and more than the cost of product ordered

Just like to say that I have received first class service. Order was received the next day, found to be the wrong attachment delivered but telephoned and receive excellent help and a new one was received the next day. Would recommend this site to anyone. Thanks you

I ordered my Pfaff 350p on Monday and it arrived the next day.The item was well packaged and I cannot fault the excellent service.I recommend GUR without reservation.

Good price, speedy ordering process and very quick delivery even @ Christmas. Thank you

Thanks for sending Polti 2400 steam cleaner. Thank you for excellent service.

My sewing machine bag trolley arrived in super quick time and very well packaged! Thank you so much. I will certainly use your company again.

Thank you so very much for despatching the sewing machine so swiftly and so wonderfully well!! Ordered online on Sunday and it arrived on Tuesday - brilliant service!!! Absolutely delighted and will certainly highly recommend you. Thank you again,

I ordered a Stitchmaster sewing machine from you on 15th November and it arrived on the 17th. Excellent service.

Last week I received the second sewing machine I had ordered from you (this one for my niece) and again have been very pleased with your service. Thank you.

What a Fantastic light. Arrived very quickly. Thank you very much

Many thanks, Stitchmaster Blind Hemmer arrived today, now the learning begins. A very pleased UK customer.

My Babylock Embellisher 12 is already here in only five days! Wow!!! Many thanks, Fausta a very italian satisfied customer

Hi, many thanks for my Babylock Embellisher 12 It arrived today. Great service all round. Will have hours of fun I am sure. Yours etc Eileen Smillie

Many thanks for your help when making my purchase of a blind hemmer. I am delighted with your service and would recommend you to anyone.

Thank You very much, we didn't think shopping in UK was that easy. Our greetings to Birmingham! Martin Kalberlah

So pleased with my machine that arrived this morning.Just cant wait to have a go at embellishing Thank You I will certainly shop again.

Prompt and efficient service, I asked questions on line before purchasing and these were answered very quickly.

I bought a Babylock EMB12 embellisher for my wife and from the moment the order was placed online until the order was delivered at the promised time the service was first class. Well done to all concerned.I will certainly shop with GUR again and commend them to anyone seeking great service and value.

Brilliant service! Contacted both by phone and e-mail so that I knew exactly what was happening. Also... a great machine - so simple - up and running straight away. Thank you for a quality of customer service which is sadly lacking in many firms today. Well done!

great service friendly staff

Thanks for a very impressive service. Fast, reliable and keeps you up to date with the progress of your order. Excellent all round.

Brilliant Service!

Excellent service - Pfaff embellisher arrived within a day of ordering, with a free gift pack, and everything works perfectly. Really pleased, many thanks.

Superb service. I phoned to order a replacement foot pedal mid afternoon and it arrived in the post at 9.30am the next day. Staff very helfpul. Many thanks.

my wife purchased her machine from GUR 3 years ago,has it serviced by them buys all her spares and would not consider going any where else,as the service is a true 5*****

I ordered a new sewing machine on Friday (4th July), it arrived safely on Monday morning as promised (7th). Great service; I will definately spread the word and use again.Thank you.

This is just to say a big thank you for such great service, I received my machine and free gift pack half an hour ago. Absolutely amazed, Gift pack amazing as well, that was a real bonus. Thanks again. Wish all firms gave such good service.

I am the Head of Art at King Edward School, a sixth form college in Birmingham. I recently had the college sewing machines successfully repaired and serviced by GUR after which I purchased from them a new machine an embellisher, which does not use threads or bobbins but which works soley by using the fibres of the fabrics being stitched together. In all dealings with GUR I have been treated politely and swiftly. I therefore have no hesitation in recommending their services

Hi there you were recomended to me by someone on an ironing forum that i use. I'm so glad i ordered from you, not only did you get my ironing board to me the next day, you also kept your price promise saving me �25. I shall definately tell everyone on the forum about you. Thank you, the board is brilliant by the way.

Just a quick Thank-you for my new machine, delivered yesterday as agreed. Started sewing straight away & yes it sews like a dream.

Comments regarding your service - excellent! I searched several sites but got lost in endless pages. A few seconds on your site and I had found what I wanted. One minute later I had ordered it and received an acknowledgment.

Please thank your people and thank you for the great service we've had in getting my Bernina 1130 back in action. It's absolutely lovely to have it working smoothly again and we have been very pleased indeed with your prompt and informative, efficient and friendly service.

You offer such a fast reliable service. Thank you very much.

Hi There, I would just like to say thanks for the speedy delivery of the sewing machine I thought it would have been delayed because of the storms over here in Northern Ireland.

Thanks for sending the Stitchmaster Lockmaster. We received it on Tuesday as promised my wife is very pleased with it. Any other machines we need we will definately order from you. Thank you for your excellent service.